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Privacy Notice Continued..

Website visitors, cookies and analytics 

When you visit https://www.thetherapybubble.net/ some technical information may be collected
automatically, such as your IP address, device
type, browser type, pages visited and the time of
your visit. This may happen through website
hosting, security, analytics or cookie tools. My
website is hosted by WIX. The website may use
cookies or similar technologies to make the site
work, support security, improve performance or
understand visitor behaviour. You can usually
control cookies through your browser settings. 

if I use cookies or similar technologies that are
not strictly necessary, I will make sure the website
provides the level of notice, choice or consent
required by law. In some cases, current UK rules
may allow limited exceptions for certain low-risk
analytics or functionality cookies, but only where
the legal conditions for those exceptions are met.
Cookies or similar technologies used for online
advertising normally require consent

AI tools, transcription and recording

I do not record, transcribe or use AI tools to
process therapy sessions. I may use digital tools for
general practice administration, writing, planning
or education. Where I do, I avoid putting
identifiable client material into tools that are not
appropriate for confidential clinical information,
and I take data protection and confidentiality
into account when choosing how to use those
tools.

Clinical will 

I aim to have arrangements in place so that clients
can be contacted if I die or become seriously
incapacitated. This may involve a trusted
professional colleague or clinical executor having
access to the minimum information needed to
contact current clients and manage records
appropriately. That person would be bound by
confidentiality, would only access information if
necessary, and would not take on an ongoing
therapeutic role unless separately agreed and
appropriate.

Sharing your information

I will not share your personal information unless
there is a clear reason to do so. Depending on the
circumstances, I may share limited information
with the following people or organisations where
this is necessary, proportionate and lawful: 

• my clinical supervisor

• professional advisers, such as an accountant,
insurer or legal adviser a complaint or ethical
matter 

• safeguarding services, emergency services or your
GP, where there is serious risk or a safeguarding
concern 

• a court or legal authority, if required by law 

• an appointed clinical executor if I die or become
unable to contact clients myself 

• trusted digital service providers who process
data on my behalf Where I share information, I
aim to share only what is relevant and necessary
for that purpose. If I or one of my providers
transfers personal information outside the UK to
a separate organisation, I will only do so where
the law allows it and an appropriate transfer
mechanism or other safeguard is in place where
required.

Data protection concerns and complaints

If you have a concern about how I have handled
your personal information, you can make a data
protection complaint by contacting me using the
details in this notice. 

From 19 June 2026, I will acknowledge a data
protection complaint within 30 days. I will take
appropriate steps to look into it, keep you
informed where necessary, and tell you the
outcome without undue delay. 

Please include: 

• your name 

• what your concern is about 

• what you would like me to look into 

• how you would prefer me to respond  

If you are not satisfied with my response, or if you
would prefer to contact the UK regulator directly,
you can contact the Information Commissioner's
Office: 

• Information Commissioner's Office

 

​​

Your rights

Under UK data protection law, you have rights
over your personal information. These may
include the right to: 

 

• be informed about how your data is used 

• access a copy of your personal information 

• ask for inaccurate information to be corrected 

• ask for information to be deleted in some
circumstances 

• restrict or object to certain processing 

• complain about how your information has been
handled 

Some rights are not absolute and may depend on
the circumstances. For example, I may need to
keep some information for legal, professional,
safeguarding, insurance or complaint-related
reasons. There may also be limits on what can be
disclosed where information includes third-party
data or where a relevant exemption applies. If you
would like to exercise your rights, please contact
me using the details above. I will usually respond
within one month. If a request is complex or if I
receive a number of requests from you, I may
extend this by up to a further two months. If I
need more time, I will tell you within the first
month and explain why. 

Changes to this privacy notice

I may update this privacy notice from time to time to reflect changes in my practice, legal requirements, professional guidance or the systems I use. The latest version will be available
on my website. 

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